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Welcome to the
Pente Product Documentation & Support Portal

Welcome to the
Pente HyperCore Support Portal

Quick Navigation
Support & Ticketing

Support & Ticketing

For existing active customers, we offer the a dedicated ticketing system where you can submit, monitor and review of all your support tickets.

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This guide will walk you through how to use this tool - from opening a ticket to receiving updates on ticket status. It is a valuable resource to help you make the most out of the Pente ticketing system.

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If you or someone on your team needs access to the support ticketing system, please complete this form for approval and to receive your account credentials. 

New User Request Form for the Pente Ticketing System

Thank you! Our operations team will review your request and if approved, they will create your account. This process may take up to 24 hours.

Starter Kit Deployment Guide

Starter Kit Deployment Guide

This guide is designed to help you connect to your HyperCore account and set up your first private network demonstration with the Pente Demo Kit. Once you have already established a Pente HyperCore cloud account, you can easily add new edge devices for new customer demos and POCs.

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